Citizen Satisfaction Survey Results

A person on the phoneThe Town of Ponoka conducted a Citizen Satisfaction Survey in 2022. This survey is an important part of the public budget consultation process because it is a statistically valid survey that represents the views of Town of Ponoka citizens.

The survey process randomly selected a sample of Ponoka citizens who were contacted by telephone to determine their views on topics, such as:

  • Quality of life in the community; 
  • Satisfaction levels with municipal services; and 
  • Priorities that citizens would like Council to consider as it prepares to deliberate the budget for the upcoming year.

The survey was conducted by a professional research firm using a careful survey design process and methodology to achieve reliable survey results.

The survey results provide Town Council with a summary of citizens’ views on key topics to help inform Town decision-making and strategic planning.

Click here to read the 2022 Citizen Satisfaction Survey results.

The top priorities identified by citizens during the public consultation process were:

  • Quality of Life (a safe, healthy and thriving community);
  • Policing and crime prevention;
  • Parks, recreation and culture, which includes improvements to recreation facilities, parks and trails in the Town of Ponoka;
  • Growth and economic health, which includes attracting more businesses; and
  • Improvements to roads and streets