Pay a Bill

Town of Ponoka utility bills include your water, sewer and waste management services. The Town offers a variety of ways to pay your utility bill, please click the options below for full details about each method of payment. 

Please note: Payments made after the due date (20 days after mail out) are subject to a penalty fee of 2.5%.

Sign up for the Town's Pre-Authorized Payment Plan to have your utility bill automatically paid from your account every month. Completed forms and banking information can then be submitted in one of the following ways:

  • Emailed to utilities@ponoka.ca 
  • Dropped off at the Town Office (second floor of the Ponoka Civic Centre)
  • Mailed to the Town Office (#200, 5604 50 Street, Ponoka, AB T4J 1G5)

To pay using online banking, go online and sign into your bank account and choose ‘Town of Ponoka Utilities’ as a bill ‘payee’. The ‘account number’ can be located at the top left corner of your utility bill. 

If your account number is not accepted, you may need to remove the decimal point and add zeroes to the beginning of the account number to satisfy your banks requirements. 

There is a drop box just inside the west doors at the Ponoka Civic Centre (5604 – 50 Street) available Monday to Friday from 9 a.m. to 4:30 p.m. where residents can drop off their property tax payment using a cheque or bank draft. The drop box is unavailable on holidays when the Town Office is closed. 

Pay with a credit card by using the Town’s credit card payment slip. Please fill in the payment slip with your credit card information, your signature, utility account number and dollar amount for the bill payment. 

Completed forms can then be submitted in one of the following ways:

  • Emailed to utilities@ponoka.ca
  • Dropped off at the Town Office (second floor of the Ponoka Civic Centre)
  • Mailed to the Town Office (#200, 5604 50 Street)

Please note: Credit card numbers are not kept on file. The credit card payment slip must be resubmitted for each transaction.  

You can also pay in person at the Town Office by cash, debit, credit or cheque. Please visit the second floor of the Civic Centre (5604 50 Street) to make your payment.

You can mail your utility payment using a cheque. Please mail your payment to: 

              Town of Ponoka

              200 5604 50 St

              Ponoka, AB, T4J 1G5