The Town of Ponoka now accepts credit card payments for property taxes through Option Pay – a third-party service provider that processes online credit card payments for a fee. You can access Option Pay by clicking the brown box, or go to the Option Pay website by clicking here.
Tiered Transaction Fees
Option Pay collects a processing fee from each transaction for use of services. The processing fee is based on tiered transaction rates and is administered through Option Pay for use of service. The fee is not collected or received by the Town.
Option Pay provides security measures for customer information. The Town of Ponoka accepts no liability in the event of security breaches, technical difficulties, or other issues that may arise during third-party transactions.
The Town can process refunds if necessary, however, we can only refund the fee portion of the payment if requested on the same business day that the payment is made. If it’s the next business day, the fee refund would have to be disputed directly with Option Pay.
How to Pay Property Taxes Using Option Pay
To pay your property taxes through Option Pay, please follow the step-by-step instructions below:
Scroll to the top of the page and click the button that says ‘Pay Your Property Taxes with Option Pay’ or get redirected to the website here.
Enter your credit card information and the dollar value you wish to pay, including decimal places. The Option Pay fee will automatically calculate and be shown as the ‘Option Pay Load Fee’.
Where it says ‘Type’ please select ‘Property Tax’ as your type of payment from the drop-down menu. The ‘Roll Number’ box will appear, please enter your roll number as it is shown on your tax statement. The sample photo on the right shows where you can find your roll number on your property taxes, please click it to see a full-screen version.
Enter your phone number in the mandatory field so that the Town can contact you if there are any issues with your payment. If you want to receive a receipt for your transaction, please also input your email address and a copy will be sent to you.
Please read the ‘Authorization’ section and check the box if you understand and agree to the payment and fee. This section also acknowledges that Option Pay is a third-party service provider independent from the Town of Ponoka and that the Town does not receive the fee portion of your payment.
A number of options are available to pay property taxes, including:
- Tax Installment Payment Plan (TIPP), also known as the Monthly Tax Payment Plan
- Online Banking
- At Your Bank
- Drop-Box at the Town Office
For more information on how to use these payment options, please visit the Pay Property Taxes page.